New Privacy Policy. Updated January 22, 2022.
1. SCOPE OF THESE GENERAL CONDITIONS
1. Welcome to our website (“www.ninamur.com“, the “Website”). These General Conditions (the “Conditions”) regulate access to and use of the Website, and regulate the offer, transmission and acceptance of purchase orders for products between users of the Website and Maison Nina SL
2. Please read these Terms carefully. By accessing and using the Website, as well as by purchasing products through it, you agree to be bound by these Terms. If you do not agree with all or part of these Terms, please do not use our Website. This Website is managed and maintained by Maison Nina SL("Nina Mûr”, “we”), with registered office at CALLE MADERA 46 BJO – 28004, Madrid – SPAIN, with CIF B67859355, telephone number +34 915214451, mobile number +34 689785276 and email info@ninamur.com.
3. Nina Mûr may modify or simply update these Terms and Conditions, in whole or in part. Any modifications or updates to the Terms and Conditions will be published for users on the Website's general terms and conditions page as soon as such modifications or updates are made. If you do not agree with the modified or updated Terms and Conditions, in whole or in part, please do not use our Website.
2. USE OF THE WEBSITE
1. Access to and use of the Website, including viewing web pages, communicating with the supplier, downloading product information, and making purchases through the Website, are carried out by our users exclusively for personal purposes and in no way related to commercial, business, or professional activities.
2. Remember that you will be responsible for your use of the Website and its contents. Nina Mûr will not be held responsible for any use of the Website and its contents by its users that does not comply with current laws and regulations, without prejudice to the provider's liability for wilful misconduct or gross negligence.
3. In particular, you will be responsible for communicating information or data that is inaccurate, false, or refers to third parties (if such third parties have not given their consent), as well as for any misuse of such information or data.
3 PRIVACY POLICY
We recommend that you read our Privacy Policy [here], which also applies if users access the Website and use the corresponding services without making purchases. The Privacy Policy will help you understand how and for what purposes. Nina Mûr collects and uses your personal data.
1. The personal data you provide may be considered under joint controluntor Nina MûrWhen ZohoCRM processes your personal data for e-commerce purposes, it acts as a data processor, in accordance with its own privacy policy.
1. Personal data we may collect about you
We will collect various types of personal data about you for the purposes described in this Policy, including:
- Contact information (such as your name, date of birth, nationality, email address, postal address, telephone number and any other personal data) that you provide by filling in forms on the Website, including if you subscribe to our newsletter and register and create an account on the Website;
- Personal information collected from any type of relationship you may have had with the brand such as: customer, supplier, collaborator, store, friend, press, contacts at trade shows, contacts at events, distributors, agents or other contact you may have had with the brand, owners or employees;
- Details of any transactions made by you;
- Personal data that may be contained in communications you send to us, for example, to report a problem or send questions, concerns or comments related to the Website or its content;
- Information from surveys we may conduct from time to time on the Website for research purposes, if you choose to respond or participate in them;
- Credit/debit card information; and
- Personal information collected from third parties, such as data you agree to share with us on publicly accessible social media platforms (e.g., Facebook, Instagram, etc.) and/or that we may collect from other publicly accessible databases.
You are not required to provide anygunof this information. Providing us with your personal data (in particular, your personal data, your email address, your address, your credit/debit card numbers and bank code, and your telephone number) is necessary to process your purchase order for products on the Website, to provide other services offered on the Website at your request, or when your personal data is necessary to fulfill obligations required by law or regulations. Refusal to provide us with any personal data necessary to carry out the aforementioned purposes may, consequently, prevent us from processing your purchase order for products sold on the Website or from complying with legal obligations and other regulations. Therefore, failure to provide personal data may constitute, in atgunIn some cases, a legitimate and justified reason for not processing your purchase order for products sold on the Website or for not providing the Website services.
The disclosure of personal data beyond that required to fulfill legal or contractual obligations and to properly navigate our services with the necessary traffic data is, on the other hand, optional and does not affect the use of the Website or its services, or the purchase of products on the Website. We will inform you at each step whether the disclosure of your personal data is mandatory or optional, marking with an appropriate symbol (*) the information that is mandatory or the data required for the purchase of products and/or the provision of services requested on the Website.
2. Minimum Age
Protecting the safety and privacy of children is very important to us. We will not knowingly collect or use personal data from anyone under the age of sixteen (16), or any other age limit established by the law of their country of residence. By registering on the Website, you confirm that you have reached the age of majority in your country of residence.
3. Use of your personal data
Whenever we process your personal data, we do so based on a valid legal “justification” (or legal basis) for such processing. In most cases, the processing of your personal data will be justified on at least one ground:guna of the following bases:
- processing is necessary to perform a contract with you or to take steps at your request to enter into a contract (e.g. sales contract);
- processing is necessary for us to comply with a legal obligation;
- The processing is in our legitimate interests as a business, and these interests are not overridden by your interests, fundamental rights, or freedoms. Our legitimate interests may include using personal data about customers and Website users to conduct our business activities (including standard marketing activities) with current and potential customers and users; and to establish, exercise, or defend legal claims; or
- Processing is based on your prior explicit consent, such as in targeted and personalized marketing activities.
Below you will find the purposes for which we process your personal data and the legal basis that justifies such processing:
1. Process your purchases and provide you with the services and information offered on the Website and that you request > Fulfillment of a contract
2. Verify and carry out financial transactions related to the payments you make > Fulfillment of a contract
3. Improve and personalize our products, services, and our business in general, for example, by tracking your product preferences, purchase history, and interactions with the Website. > Our legitimate interest in improving our products and services
4. Conduct data analysis and market research > Our legitimate interest in better understanding our customers and improving our services accordingly
5. Perform data enrichment, such as analyzing your product preferences, purchase history, and interactions with the Website juntor with data collected from third parties, such as data you agree to share with us on social media (e.g., Facebook, Instagram, etc.) and/or that we may collect from publicly accessible databases > Your prior explicit consent
6. Communicate with you to resolve your queries or complaints > Your prior explicit consent
7. Send you marketing communications with news, information and updates about our products and services, offers, promotions and special events, and other marketing communications that may be of interest to you (by SMS, email or telephone), and personalize your experience with us based on your interests and purchasing habits, improving our services, notably through profiling > Your prior explicit consent and our legitimate interest in keeping our customers and prospects informed about our services and products.
4. Disclosure of your personal data
We may disclose your personal data to any of our affiliated companies, or to our service providers who assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analyzing data, providing support services, or performing other tasks, from time to time.
In particular, we share your personal data with ZohoCRM, which provides us with marketing campaign management services as a data processor.
For the avoidance of doubt, we will obtain your express consent before sharing your personal data with any company outside of Nina Mûr for marketing purposes.
Your personal data will only be accessible by authorized personnel. Nina Mûr and affiliated companies, as well as service providers acting on our behalf, and only on a need-to-know basis. The transfer of your personal data from your country of residence to third countries where we operate will be involved;gunSome of these countries have a data protection adequacy decision from the European Commission, while others do not, such as the US. To ensure that your personal data is protected in accordance with applicable law, such transfers outside your country of residence or the EEA will be carried out in accordance with the EU Model Clauses, the EU-US or CH-US Privacy Shield certification, Binding Corporate Rules or other acceptable legal mechanisms, a copy of which can be requested through info@ninamur.com.
We may also share your personal data with third parties in connection with a potential or actual sale or restructuring of our business or any of our assets, or the assets of any affiliated company, in which case personal data we hold about our users may be one of the transferred assets.
We will also respond to requests for personal data when required by law or when we believe disclosure is necessary to protect our rights and/or comply with a judicial process, court order, regulatory request, or other legal process served on us.
5. Security
We attach great importance to the security of all personal data associated with our users. We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access. For the best possible protection of your personal data outside of our control, your device must be protected (for example, with updated antivirus systems) and your internet service provider must take appropriate measures to secure data transmission over the network (such as firewalls and spam filters).
Although we take reasonable measures to protect your personal data, we cannot guarantee that the personal data you provide to us will be 100% insurance, nor that it does not occurguna security breach.
You accept the inherent security implications of operating online via the Internet and will not hold responsible Nina Mûr nor to its processors for any reasonguna data breach, unless it is due to our negligence.
6. Retention of your personal data
Our general policy is to retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. We generally retain your personal data for three years from the end of our relationship or from the last contact with you, unless local law requires a different period. However, in some cases,gunIn certain circumstances, we may retain personal data for longer periods, for example, where we are required to do so by legal, tax and accounting requirements.
In specific circumstances, we may also retain your personal data for longer periods than the applicable statute of limitations, so that we have an accurate record of your interactions with us in the event of a claim or dispute.
7. Your Rights
You have the following rights regarding your personal data:
- Right to withdraw consent – You can withdraw your consent at any time. For example, to unsubscribe from electronic marketing communications, you can change your account settings on the Website, use the 'unsubscribe' link in our emails, send an SMS with the word STOP, or contact us directly at info@ninamur.comWe will stop sending you communications.
- Right of access, rectification and deletion – You can request access, receive a copy, correct any inaccuracies, or delete your personal data under certain conditions. You can view and update most of this data online or by contacting info@ninamur.com.
- Right to data portability – Under certain conditions, you can receive your personal data in a structured, commonly used, and machine-readable format and request that we transmit it to another controller where technically feasible.
- Right to limitation of treatment – you can ask us to limit the treatment if:
– you contest the accuracy of your data until we correct or verify it;
– the processing is unlawful but you do not want the data to be erased;
– we no longer need your data, but you need it to exercise or defend legal claims; or
– you object to processing based on legitimate interests, while we verify whether there are compelling legitimate grounds.
When data is restricted, we will only process it with your consent or for legal claims. - Right to object to processing based on legitimate interests: If we process your data based on legitimate interests, you may object, and we must cease processing unless we demonstrate compelling legitimate grounds or it is necessary to pursue legal claims. We assess each case individually.
- Right to object to processing for marketing purposes: You may object to the processing of your data for direct marketing purposes at any time.
You also have the right to lodge a complaint with a supervisory authority if you believe that the processing of your data violates applicable law.
To obtain more information about your rights, exercise any of them or if you have thegunto complaint or pregunta related to the processing of your personal data, please contact info@ninamur.com.
Please note that we may request proof of identity and reserve the right to charge a fee where permitted by law, for example, if your request is manifestly unfounded or excessive. We will endeavor to respond to your request as quickly as possible and, in any event, within applicable legal timeframes.
8. Changes to this Policy
We may update this Policy from time to time, for example, to comply with new laws or technical requirements. Updated versions will be posted on the Website. We may notify you of significant changes and request your consent if required by law. We encourage you to review this page periodically.
Last Update 01/10/2016
